Support


Need a hand with Phrase Rush? Write to us and a human will answer.

Email: support@phraserush.app We reply within 2 business days.

Company: RIHAKEY LLC, 1704 Llano St, Ste-B 1148, Santa Fe, NM 87505, United States

Frequently asked questions

How do I sign in?

Phrase Rush has no password of its own. Sign in with Apple on iOS, or with Google on Android and the web. If you use Sign in with Apple with Hide My Email, everything works normally — we never need your real address.

How do I change my language pair?

Open Profile from the avatar in the top right, then pick another pair, or add a new one. Your progress in each pair is kept separately.

Why did my level go down?

Your CEFR level moves in both directions. A run of incorrect answers drops you a step so you practise at the level you are actually at. It comes back.

How do reviews work?

Phrases you answered before come back on a spaced-repetition schedule, timed to land just before you would forget them. The Review tab shows what is due.

How do I delete my account?

Profile → Delete account. It erases your level, your statistics, your history and every language pair. It cannot be undone.

I found a wrong translation or bad feedback.

Send us the phrase and your language pair at support@phraserush.app. Phrase quality reports are the most useful mail we get.

Privacy

We run no analytics, show no ads and sell no data. The full privacy policy explains exactly what we store and why.